Do

Business Systems & AI Implementation

Fix how your business runs. Then add AI where it will actually land.

A structured engagement across three phases: review what is breaking, redesign how work flows, then implement the systems your team will actually use — including automations and AI where they make sense.

Check your AI readiness Book a call

Why this matters

Your team is spending too much time on manual work, reporting is inconsistent, and you're not sure which problems to fix first.

Who this is for

  • Your team spends significant time on manual work that feels like it should be simpler
  • Reporting is inconsistent, late, or relies on someone pulling it together manually
  • You know things could work better but haven't had time to step back and look at the whole picture

What you'll leave with

Working business systems — reviewed, redesigned, and implemented — with documentation so your team can maintain and build on them.

  • A structured view of how your business currently operates
  • Identification of where manual effort is highest
  • A prioritised list of where systems and workflows need attention
  • Clarity on what's worth fixing and what isn't

A structured review of your business operations — workflows, reporting, tools, and manual effort — to identify where systems are falling short.

Check your AI readiness Book a call

How it works

01

REVIEW

Review

A structured review of your business operations — workflows, reporting, tools, and manual effort — to identify where systems are falling short.

  • We conduct structured interviews with you and key team members
  • We review your current tools, workflows, and reporting
  • We document how work actually moves through your business
  • We identify the highest-impact problems and where they're connected
  • We deliver a review summary with a recommended focus area
  • A structured view of how your business currently operates
  • Identification of where manual effort is highest
  • A prioritised list of where systems and workflows need attention
  • Clarity on what's worth fixing and what isn't

02

REDESIGN

Redesign

A practical redesign of your core workflows and reporting, grounded in how your business actually runs.

  • We review the findings from the Review phase
  • We work through each priority area and design an improved version
  • We map the new workflows clearly — who does what, when, and how
  • We identify where tools, templates, or automation can reduce effort
  • We document the redesign and walk you through it
  • Redesigned core workflows with clear steps and ownership
  • A reporting structure that doesn't rely on manual effort
  • Identification of where tools or automation can reduce work
  • A practical implementation plan your team can act on

03

IMPLEMENT

Implement

Full implementation of the redesigned business systems — tools, automations, reporting, and team rollout.

  • We take the approved redesign and build it
  • We configure tools, set up automations, and build reporting
  • We test everything before rollout
  • We support your team through the transition
  • We document what we've built and how to maintain it
  • Your redesigned workflows are live and in use
  • Reporting runs with minimal manual effort
  • Your team understands how to use what's been built
  • Documentation is in place for ongoing maintenance
  • You have a foundation for practical AI use — grounded in clear processes

What's included

Review

  • We conduct structured interviews with you and key team members
  • We review your current tools, workflows, and reporting
  • We document how work actually moves through your business
  • We identify the highest-impact problems and where they're connected
  • We deliver a review summary with a recommended focus area

Redesign

  • We review the findings from the Review phase
  • We work through each priority area and design an improved version
  • We map the new workflows clearly — who does what, when, and how
  • We identify where tools, templates, or automation can reduce effort
  • We document the redesign and walk you through it

Implement

  • We take the approved redesign and build it
  • We configure tools, set up automations, and build reporting
  • We test everything before rollout
  • We support your team through the transition
  • We document what we've built and how to maintain it

What's needed from you

Review

Participants should be open to learning, discussion, and reflection on how their work may change. No technical background is required.

Redesign

Access to the relevant business context and decision-makers, and a willingness to explore the problem honestly before committing to a solution.

Implement

Completed AI Strategy & Roadmap or Targeted AI Discovery (or an equivalent discovery process). A nominated internal owner for adoption and ongoing operation is strongly recommended.

From our clients

“Michelle makes AI accessible — what felt complex suddenly feels doable.”

Founder, Creative studio

“AI went from overwhelming to everyday work — with a more confident team.”

Operations lead, Marketing services business

“A small pilot that worked — then we refined and integrated it into the team.”

General manager, Food manufacturer

Other ways to work together

Start

One Workflow Pilot

We map one repeated workflow and find where the effort is going.

A documented workflow map and a clear view of where the friction is — before any changes are made.

Learn more →

Team

AI Team Readiness

A focused first session to surface where your team is with AI.

A shared picture of current AI use across the team, with the strongest opportunities and key questions identified.

Learn more →

Ready to get started?

A structured review of your business operations — workflows, reporting, tools, and manual effort — to identify where systems are falling short.

Check your AI readiness Book a call