01
Understand
We begin with the business context, current use of ChatGPT, Claude and other AI tools, leadership priorities, team experience and the concerns already shaping decisions.
- Confirm the purpose and scope of the review
- Speak with key leaders and people close to the work
- Gather team input through a short survey or working session where useful
- Review current use of ChatGPT, Claude and other AI tools, plus any agent or automation experiments
- Agree the decisions the review needs to support