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Case study · Fashion business

People were using AI, but the business needed a shared direction

AI use varied across the team. Leaders needed to understand where it was useful, what support people needed and which opportunities to prioritise. We used readiness conversations, a team survey and a practical workshop to identify the gaps and agree on next steps.

Project view

01

The challenge

AI use varied across the team. Leaders needed to understand where it was useful, what support people needed and which opportunities to prioritise.

02

What we did

We used readiness conversations, a team survey and a practical workshop to identify the gaps and agree on next steps.

03

The shift

A clearer shared view of how AI was already being used

The situation

The challenge

AI use varied across the team. Leaders needed to understand where it was useful, what support people needed and which opportunities to prioritise.

The response

What we did

We used readiness conversations, a team survey and a practical workshop to identify the gaps and agree on next steps.

This case study covers a completed readiness and capability phase, not a full implementation. The recommended next phase included continued team learning, governance development and testing a priority workflow.

The shift

What changed or became possible

  1. 01

    A clearer shared view of how AI was already being used

  2. 02

    Capability gaps, workflow opportunities and governance needs made visible

  3. 03

    Priority opportunities and practical next steps identified

  4. 04

    A foundation the organisation could continue developing internally

Work included

  • Build AI Capability & Improve the Way Work Gets Done
  • Team capability
  • Applied workshop
  • Opportunity mapping

Connected offer

The offer connected to this case study

AI Readiness Review

You do not need to arrive with an AI strategy. We look at the work, priorities, people, information and systems across your organisation, then turn that into a clear and practical direction.

A clear view of where the organisation stands across people, work, information, governance and technology, with practical priorities for responsible AI adoption.

Explore this offer

Your business

What could AI change in your business?

Start with a conversation. We will look at what is happening now, where AI could create real value and what the best first move might be.

Start a conversation